Deliveries & Returns

Free Delivery - £60 minimum spend

Delivery Times

We aim to dispatch orders the next day when ordered before 2pm, the courier will be Evri, we advise our customers to allow 3–4 working days for delivery. 

You can obtain the Evri tracking number by emailing us at annabelindastore@outlook.com

Refunds & Exchanges 

We want you to be overly excited and happy with every item you receive, however, we understand that sometimes you may want to return an item – it’s ok! We completely understand. 

If you aren’t completely happy with your order you can return it to us in its original condition and packaging within 14 days for an exchange or full refund, excluding original postage costs. If the item had been damaged or the packaging is not in perfect condition you may not be eligible for a full refund. 

Please email us at annabelindastore@outlook.com and we ask you to fill out a returns form, once filled in post it back to us with your item to our store at:

You are responsible for covering the return postage costs. We recommend that you add insurance as we are not responsible for any damages that may occur during transit to us.

Faulty Items

If you believe your item is faulty please contact us immediately email annabelindastore@outlook.com and we can advise you on the next steps to take. Please do not attempt to fix the item as this may affect your entitlement for a refund or exchange. If the item is agreed to be faulty all further costs arrangements and costs will be covered by us.

Once the faulty item has been received we will contact you to discuss whether a refund or replacement will be issued.